Hello,I upgraded my computer to Windows 8.1 (from Windows 8) a few months ago and everything worked fine. However, in the middle of a Skype call a few hours ago, my headset microphone just cut out. I tried everything to fix it. I did everything from suggested bythis post (link #1 at bottom) as well as updated everything.
I reinstalled the sound card drivers, tried it in both front and back panels, to no avail. This microphone works on four other computers - one running Windows 8, one running Windows 7, one runningWindows 8.1, and one running Linux. I doubt it's a problem with the mic itself. I doubt its a hardware problem with the computer - Windows recognizes the microphone, but no sound is registered. I'm using a Thermaltake eSports Shock headset, if it makes a difference.I did not find any drivers/software on Thermaltake's website.Links#1 - http://answers.microsoft.com/en-us/windows/forum/windows8-hardware/my-headset-microphone-not-working-in-windows-8/f4f1ad12-e7ea-4ffb-ac88-df5eed3298e6. Hi Benjamin,I can imagine the inconvenience you have experienced.1. Is the issue specific to Skype?2.
What is the make and model of the computer?3. Does the issue persist with other Microphone on this computer?As you have tried most of the troubleshooting steps, here are a few more methods which you can perform.Method 1:Follow these steps:a. Close all back applications, especially, Sound Recorder or other multimedia applications.b. At Windows Start Tile screen, move the cursor or touch lower right screen & bring out the 'Search' function.c. At the 'Search' panel, look for 'Control Panel' and then launch it.d. At the 'Control Panel', look for 'Sound' and then launch it.e.
Click on the Recording tab.f. Select the recording source, for example, Line In 2/Mic 2, and then click Set Default. Recording device will be marked with a green tick mark.g. Adjust the input level if you have difficulty recording. Click Properties, and then click on Levels.Method 2:Step 1:You may also check if the issue persists in safe mode.Refer:Windows Startup Settings (including safe mode)Step 2:If the issue does not persists in safe mode, then start the computer in clean boot to check if any third party program is causing the issue. To configure your computer to clean boot refer the following link.How to perform a clean boot in WindowsNote: Refer the section 'How to reset the computer to start normally after clean boot troubleshooting' to reset the computer to start as normal after troubleshooting.Hope this helps. If you have any further queries/issues related to Windows, write to us and we will be glad to assistyou further.
The issue is not specific to Skype. Right click on volume - Recording devices shows no sound coming out of the device, and I've already tried everything in that window to fix it. I built the computer myself, but the motherboard is an Asus Z77-A. I don't have any other microphones to tryI know that the default mic in the Sound windows is the correct mic - when I switch my microphone from the back panel to front panel, that change is reflected in the Sound window.
I'll do the clean and safe boots and report back with the results.EDIT: Clean boot had no effect on it and safe boot lacked the necessary services for sound i/o.EDIT: I can get the mic to work in the front panel by plugging the headphone cord into the mic jack and the mic cord into the headphone jack. However, I have no sound when I do this. Hi Benjamin,The Microphone or the Headphone jack seem to be damaged.
Hi Benjamin,The Microphone or the Headphone jack seem to be damaged. I would suggest you to contact the Motherboard manufacturer for further assistance.Refer:Thanks.Microsoft. Really?Dude, try one more thing before you blame his equipment.Go to the device managerselect the audio device/recording deviceUninstall/RemoveRestart your computerLet it updateWARNING: THIS WORKED 100% OF THE TIME AFTER EVERYTHING ELSE FAILED, BUT IT IS RISKY. IF YOU DON'T HAVE A BACK UP CD OR STABLE INTERNET, DO NOT EVEN TRY THIS.NOTE: I swear, every time MS makes a new OS it needs at least 2-3 years to iron out all the little bugs coz you guys just don't give enough effort on solving simple problems like this.Hope this helps out other people that are looking for answers here.
Headphones Not Working Windows 8.1
After upgrading to Windows 10 (or performing a Windows Update), you now can’t hear any sound through your headphones. How frustrating! But don’t worry. I’ll help bring the music (and sound effects) back to your ears quickly and easily.
Fixes to tryHere are four solutions you can try to fix the problem. But chances are won’t need try them all. Just work your way down until you find the solution that works for you.Solution 1: Plug the headphone in and restart your computerThis the easiest way to fix headphones not working in Windows 10.
You should give that a try. Only two steps are required:1) Plug your headphone in the computer.2) Restart your computer and check to see if your headphone works.
Solution 2: Set Headphone as default deviceWhen you plugged the headphones into your computer, the computer may not have automatically set them as the default device. Which means it isn’t even trying to play the sounds through your headphones.Fortunately, manually setting your headphones as the default device is easy:1) On your keyboard, hold down the Windows logo key and press the X key.2) Select Control Panel from the pop-up menu.3) Change your view to Category and click Hardware and Sound.4) Click Sound.5) Select Headphones and click Set default.Note: You may see “Speaker/Headphones” instead of just “Headphones”. If that’s the case, select Speakers/Headphones and click Set Default.5) Click the OK button.Are your headphones working now? If so, great. If not, let’s look at another solution Solution 3: Update your audio driverYour headphones may also stop working if there’s a problem with your audio driver. If you have the time, skills and patience you can update the driver manually.
Or you can do it quickly, easily and automatically with.Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know what system your computer is running.
And with Driver Easy there’s no risk of installing the wrong driver or making a mistake during the installation process.You can update your drivers automatically with both the Free and Pro versions of Driver Easy. But with the you can update your drivers with just two clicks:1) Click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.2) Click Update All to automatically download and install the correct versions of all the drivers that are missing or out of date on your system. (Or you can update your drivers one at a time by clicking the Update button next to each driver.)Check to see if your headphones are working. If they’re not, try the next solutions.
Solution 4: Change the settings in Realtek HD Audio ManagerAnother possibility is that the Realtek HD Audio Manager isn’t configured correctly to play sound through your headphones. Changing the settings may resolve the problemNote: This solution only works when you have installed Realtek HD Audio Manager, which comes with Realtek audio drivers.1) Open Realtek HD Audio Manager.2) Click the small folder icon in upper-right corner.3) Tick the box next to Disable front panel jack detection.4) Click OK. Solution 5: Uninstall the IDT audio deviceNote: This solution only works if you have installed IDT audio device.1) On your keyboard, hold down the Windows logo ke y and press the X key.2) Select Control Panel from the pop-up menu.3) Change your view to Large icons and click Programs and Features.4) Uninstall IDT Audio Driver from the list and choose Uninstall.5) Restart your computer and check to see if your headphones are now working.Hopefully this has fixed your headphones problem. Please feel free to comment below with your experiences, and to share this post with friends and colleagues, if they’re having headphone troubles.